How do I book a Photo Booth for my event?

• To contact us, you can use email, use the Booking feature on our site, or call us directly.
• To help us assist you sooner, please include as much event information as you have available.
• A Hollywood 360 Photo Booth representative will then provide you with the availability of the date you requested, as well as an estimate of the costs if duration information is provided.
• If you're happy with the estimate and we are available on your event date, we will then set up a date/time to have a phone call with you to go over your event details, discuss customization options, and deposit/payment amounts.

What Photo Booths do you offer?

• We offer traditional and the 360 photo booths ranging in size.

When is an event date considered "booked"?

• Our Photo Booths are available on a first-come, first-served basis. A Photo Booth is considered booked upon payment of a deposit and a signature on our Terms and Conditions contract.
• Until both the deposit AND signing the contract are complete, the date is available for booking by another customer. However, we will inform you if another customer is looking to book the same date/time as you.
• In the event of multiple customers looking to book the same date/time, booking slots are reserved by whoever completes the deposit payment and contract signing first.

What is required of me as the event host or planner?

• We allow you to be as involved as you would like or as hands-off.
• The minimum involvement we need from you after booking includes:

1. Approving photo templates and backdrop designs for your event.
2. Deciding the location of the photo booth at the event.
3. Confirmation that your event location has access to free internet Wi-fi.

Will Hollywood 360 use my images on their website or for advertising?

• Regarding our terms and conditions, Hollywood 360 retains the right to use any image(s) for its self-promotion. This includes using image(s) on the website or in advertising.

How much is a Custom Backdrop?

• If the client requests a custom backdrop that Hollywood 360 cannot re-use for future events or requests a special backdrop/prop that exceeds average backdrop costs, the client will be charged.
• For example, if the client would like a custom printed backdrop with their names, faces, etc. The client will be charged for the expenses to produce those items. In such cases, the client will also be able to keep all custom items.
• For custom backdrop requests that are re-usable for other events, a discounted price will be given.
• Be sure to let your representative know you're looking for a custom backdrop so they can send you a quote and examples!

What are fees, if any, are added to the base per hour price?

• Hollywood 360 charges a base package prices to run the photo booth and a travel fee, roundtrip, and hotel accommodations if applicable.

What is the cancellation/refund policy?

All deposits and bookings are non-refundable. You may change your dates, if the date is available. We do not provide refunds for cancellations.

Do I have to pay for set-up/tear-down time?

• No. You only pay for hours during which our photo booth is fully running. For instance, if you order 3 hours, we will include an extra 1-2 hours free or charge for set-up and tear-down.

Am I required to tip the Photo Booth Attendants at the event?

• Tipping photo booth attendants at events is not required. You may decide to tip at your own discretion.

What if I want to add another hour at the event?

Sometimes customers and their guests don't want the fun with us to end, and we totally understand! If you would like an additional hour, please let your attendant know, and they will contact their manager to authorize an extra hour of your photo booth service. However, we also value the time and energy of our hardworking attendants:

• If an attendant has a schedule conflict that requires them to be off at the time originally agreed upon, we may deny the request for an additional hour.
• You will be sent an additional invoice before your event ends to pay for the extra hour at the base rate for the booth you booked.
• Additional hours that are requested day of are an additional $150 base rate.
• The additional payment can made at the beginning of the event online or in cash. Online payments will require additional state taxes.

Do you provide Charity or Pro Bono Photo Booth sessions?

Yes! We love getting involved in our community and doing our part. If you'd like to discuss an event with our team, email or call us.

• Digital only package - Photo booth only.

How much can I customize my Backdrop/Props?

• We offer a variety of basic backdrops to choose from for all events. We can also provide a custom backdrop/props at the request of the client!
• Fees may apply depending on complexity of requested design or prop category. Please do not hesitate to contact us directly for backdrop questions.

What Props do we offer?

• We offer a wide variety of props for ANY occasion: Word props, stick props, hats, mask and glasses and more!

Can we choose or request Backdrop/Props?

• Yes! You are welcome to request props or choose your props. A representative will work with you to choose your props, backdrop, etc.

Am I able to customize my Photo strip?

• Yes! All photo strips are customizable to your event! A representative will work with you to finalize all details for your event.

How big of an area is needed for the Photo Booth setup?

• 360 Photo Booth: 15ft x 15ft Space
• Traditional Photo Booth: 10ft x 10ft Space

ALL of our Photo Booths REQUIRE: A Wall Plug, a Ramp, or Elevator for entry, Wi-fi and Prop table sub be supplied by you.

What is the difference between a Photobooth and a 360 Video Booth?

• Our Photo Booths consist of a camera, lights, and a social media sharing. Excellent for an event with little space. Our photo booth set up is adjustable and easily portable. The props can be placed separately on a table. This option is perfect for unique room layouts.
• A 360 Video booth takes up a bit more space, but all components are contained in a single unit, with bright, colorful lights to draw in guests at an event. This option provides a sleek look for all events and unlimited slow-motion videos sent via text.

Where is the best place to put the Photo Booth at my event?

• Due to the beautiful decorative nature of our photo booths, the best location in a very central, visible area. This ensures that as many guests as possible know about the booth and can come and enjoy it!
• We request that your location at minimum have access to an electrical outlet within 30ft of the photo booth setup.

How much time does Setup take?

• Hollywood 360 will need 60 minutes for setup and take down.

How many Attendants will be at my event?

• Depending on the size and requirements of the event, our photo booths are typically run by 1-2 attendants.

Do we have access to the Photos after the event?

Yes! Soon after the event, we will share with you a unique link to all of your photo booth images.

Can I tag Hollywood 360 in Social Media Posts?

• Yes! Feel free to tag Instagram @hw360booth and Facebook @hw360 in any of your social media posts.

How may my guests and I use the photos taken by at an event?

Hollywood 360, LLC grants its clients and their guests a personal-use license, which allows them to:

• Download and copy the images taken at the event to their personal devices.
• Display the images on personal websites and computers.
• Make print copies of digital images.

However, clients and their guests are subject to the following restrictions:

• The images may not be used in any way in which a client or their guests charge money, collect fees, or receive any other form of remuneration.
• The images may not be resold, re-licensed, or sub-licensed.
• The images may not be used in a logo, corporate identity, trademark, or service mark.

I am a business that hired Hollywood 360 for a corporate event; how may I use the images taken?

Hollywood 360 grants a limited commercial-use license which allows for businesses to display the images on their corporate websites and computers and use the images in advertising. However, businesses are subject to the same restrictions as the personal use license:

• The images may not be used in any way in which a client or their guests charge money, collect fees, or receive any other form of remuneration.
• The images may not be resold, re-licensed, or sub-licensed.
• The images may not be used in a logo, corporate identity, trademark, or service mark.